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Like many in my community I am perplexed by your negative and often nasty comments. I am unsure why you bother to engage with us.
I am sure you have put yourself out there and shared your passions in some way terrified to be judged and criticized.
I have the same fears every day, my products are handmade and I put so much care into each order. My staff and family can not understand why you would make such unsupportive comments about our business.
I care fiercely about my business, my customers and the community we have created together. I started a business based on my passions, we have been going almost 10 years and I am very proud of what I do and my wonderful customers and the community we have created.
As you can imagine having a small business business is very hard in regional Victoria especially at the moment. We are all on edge and your comments are upsetting.
When you make these comments it is like you are criticizing one of my children, it hurts. We may think we are disgusting, expensive or whatever ... that is fine but do you need to tell us!
Of course during COVID times hankie lovers are being more vigilant and responsible, I see people doing some unhygienic things with tissues and face masks every day not sure hankies are the only thing we have to worry about.
Do you know by commenting and engaging you will attract more hankie content and advertisements. if you dont like us fine, we are not for you.
I could argue the benefits of hankies and why I love them but I respect hankies are not for you and I respect your opinion please respect that we LOVE them for many reasons not just blowing your nose.
Take care & stay well
Owner, Boutique Heidi


  • Jo

    Oh Heidi, I am devastated to hear this.

    I had a hankie subscription through one of the darkest years in my life. Each month I would get such a lift from opening my little surprise package.

    Then when my mother died I was completely broken. You supplied beautiful hankies for us to give as keepsakes at her funeral. They were loved by everyone and brought much comfort. I often hold the one you monogrammed for me with the word “Mum”.

    The internet has become a vile place in some corners but please know there is much love for you and your business. I will never forget your kindness.

  • Pauline

    Dear Heidi and staff,
    There are so many nasty people in our world- full of spite and hate, but there are many more lovely, happy people who admire beautiful things, fine craftmanship, and the opportunity to own or give a memorable gift.
    When I was a child, a lovely handkerchief was always included in a birthday card, bringing love and delight to the recipients.
    Try not to let these negative people hurt you or distract you. There are many more people who will enjoy your craft.
    The delete button is a wonderful, modern invention 🙂

  • Janice Borneman

    Dear Heidi and your team, I think you have an amazing business and congratulations for having the initiative and belief in yourself to start your beautiful business. I love your quality fabrics and choice of colours. I am a Colour & Image Consultant and I will certainly recommend your business to my friends who love matching up their colours to suit their skin tone. I wished you lived in Warrnambool as you would make a great Guest Speaker for our Women’s Groups. Best Wishes, Janice Borneman. ⚘

  • cath

    I think your business is one of the best ive come across and I have bought some I think from a local shop, they arent getting them in any more but Im thinking of a subscription for my Mum who is on other side of Australia and I cant get back to see her so a sub would be a nice way to say I care ad love u, can you do a monthly type sub instead two month?

  • Lisa

    Hi there. Just wondering do you wholesale regards

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